FAQ Frankfurt location

Time travel with TIMERIDEis an unforgettable experience for a wide audience: children from the age of six, adults, seniors, families, tourists and Frankfurt residents, history buffs and technology enthusiasts. Many guests subsequently visit us at the other TIMERIDE locations.

You can buy tickets for TIMERIDEconveniently online in our webshop or, subject to availability, at the box office on the day. We recommend that you secure your tickets in advance, as our experiences are often in high demand – especially on afternoons and weekends. Without online booking, there may be longer waiting times. Please note that places for our TIMERIDE GO! tours are very limited.

No, we value a paperless and environmentally friendly purchasing process. Of course you can also print out your tickets. On site, however, it is sufficient to show the ticket on your cell phone.

No, we value a paperless and environmentally friendly purchasing process. Of course you can also print out your tickets. On site, however, it is sufficient to show the ticket on your cell phone.

No. As we are an organizer, it is no longer possible to change or cancel tickets after a binding booking has been made. For your understanding, please read our terms and conditions.

This can have several reasons. The date might already be fully booked, please look for an alternative date.

The date is not actually scheduled for a guided tour. Then there is the possibility to offer a special date. In this case, special prices for the product take effect. For more info, please make a request here.

The desired time period is still too far in the future. We may not have put the month on sale then. Keep checking back in the near future. Alternatively, you can ask here when the period goes on sale.

Children and young people up to 15 years, families of 4 or more (at least 1 child), PWD 70% + responsible companion

Frakfurt 1891 is available in both German and English. TIMERIDE GO! Frankfurt, on the other hand, is only available in German.

In the web store, a clear distinction is made here between the two language offerings. If there is no English offer, then we usually cannot offer this.

Many of our guests have never worn VR glasses before. Don’t worry! We explain on site how to put on the glasses. Nothing can break.

We can reassure you: In the many years that we have been time traveling with TIMERIDE, this has rarely been the case and you can of course take off your glasses at any time. Our VR ride in the carriages is relatively leisurely, so you can relax and take in the surroundings. In addition, vibration simulates real locomotion.

As a rule, you can comfortably put the VR goggles over normal glasses. Varifocals should be removed for the journey or replaced by Single vision glasses be replaced. If your glasses are too big, we recommend wearing contact lenses.

The concept of TIMERIDEis strongly based on visual and auditory impressions. With appropriate impairments, the overall experience of your time travel will likely be diminished.

Don’t drink and Timeride!

We understand that celebrations together can sometimes invite you to have a drink or two – who can resist that? But a clear head is important for our time travel. For safety reasons, guests under the influence of alcohol are unfortunately unable to attend. In such cases, we reserve the right to refuse admission and a refund will not be possible. Thank you for your understanding – we look forward to going on a journey through time with you sober and full of anticipation.